Frequently Asked Questions
Can I get a refund if I'm unhappy with my purchase?
Refunds are not available with consult calls. Please provide details (in the intake form) on what you hope to get from our call, so I can do my best to prepare for your specific concerns or questions.
How do I schedule my appointment?
Upon purchasing a consult call, you'll receive further instructions on how to book a time for your appointment.
What if I need to reschedule our call?
While a refund is not possible once a consult call is purchased, I know that unexpected situations can pop up suddenly. If you cannot make our scheduled meeting time, you can reschedule our call for another time that works for you. Three attempts to reschedule are allowed without any additional fees. After that, your consult call will be cancelled without a refund.
Will the call be recorded?
No. Instead, I will send you my consultant notes within 48 hours of the call. These notes will include highlights from the call as well as additional resources tied to our discussion.
Are live close captions available?
I'm sorry, but not at this time.
Can I purchase a consult call more than once?
Absolutely! If you find yourself needing another call, simply purchase the consult call service again.